Trade FAQ
Everything dealers need to know before they order
From opening a trade account to freight on large orders — the answers our wholesale partners ask most, in one place.
- Trade pricing on approval
- Exact Photo Guarantee
- No order minimums
- Resale & tax-exempt certificates accepted
- Ships within 24 hours
Wholesale Accounts
Opening an account is quick and free. Submit our short trade application with your business details and resale certificate, and our team will review it — most applications are approved within 1–2 business days.
Apply for a trade account on our Trade Program page.
Our trade program is built for businesses that buy to resell or specify hides for clients — including retailers and stores, interior designers, stagers, upholsterers, furniture makers, and hospitality / contract buyers.
You'll generally need a registered business and a valid resale or tax-exempt certificate. Not sure if you qualify? Reach out and we'll help.
To get set up, have the following ready:
• Your business name and contact details
• A resale or tax-exempt certificate for your state (if applicable)
• The type of business you run (store, design firm, upholstery, etc.)
That's it — no fees and no purchase commitment to apply.
Most trade applications are reviewed and approved within 1–2 business days. Once you're approved, we'll email you so you can log in and start ordering at trade pricing right away.
Once your account is approved, simply log in and your trade pricing is applied automatically across the entire catalog — no codes to enter. The prices you see while logged in are your prices.
If you're logged in and still seeing retail pricing, contact us and we'll make sure your account is flagged correctly.
None. There are no membership fees, no order minimums, and no ongoing purchase requirements. Your account stays active whether you order weekly or a few times a year.
Pricing & Minimums
No — there are no order minimums. Order a single hide to fill a gap on your floor, or a full pallet for a project. You get trade pricing either way.
Approved accounts receive trade pricing across the catalog. Like all our hides, individual prices still reflect size, country of origin, and color/rarity — the biggest difference is usually between Brazilian and European hides. Color affects price on rarer hides but never affects quality.
Trade pricing already reflects your wholesale rate. From time to time we also run bundled discounts on curated sets — keep an eye on our Bundles page for current offers.
Planning a large project? Request a quote and we'll see what we can do.
Yes — you're free to price hides for your own market and customers. We don't dictate your resale pricing.
Every hide is measured from its widest and tallest points, and we list square feet, square meters, and numeric dimensions on each listing — so there's no guessing on the size you're buying or repricing for your floor.
Payment & Terms
We accept all major credit cards (Visa, MasterCard, American Express, Discover) and bank transfer (ACH / wire) for larger orders. Buy-now-pay-later and financing options — Afterpay, Sezzle, and Synchrony — are also available at checkout. Orders are paid at the time they're placed.
No. Orders are paid at checkout, and we don't offer Net 30 or other open terms. For larger orders, ACH and wire transfer are available, and Afterpay, Sezzle, and Synchrony financing can be used at checkout.
Send us your resale or tax-exempt certificate when you apply (or anytime after). Once it's on file for your account, eligible orders are processed without sales tax. Email it to sales@hudsonhides.com if you need to add or update it.
We're required to collect sales tax in certain states unless we have a valid resale or tax-exempt certificate on file for your account. Get your certificate on file and qualifying orders ship tax-free.
Yes. A detailed receipt is emailed with every order, and your full order history is available any time you log in to your account. Need a specialized invoice for your books? Just ask.
Ordering & Lead Times
Yes — what you see is what you get. Every hide with a SKU has been individually photographed and measured in our studio. You'll receive the exact piece shown in the listing. This is our Exact Photo Guarantee — no stock photos, no surprise substitutions for you or your client.
Because every hide is a one-of-a-kind, naturally unique piece, only one of each exists. For matched sets or coordinated looks, browse similar patterns and colorways — or tell our trade team what you need and we'll hand-pick complementary hides for your project.
Every in-stock order ships within 24 hours, and you'll get a tracking number once it's on the way. Express orders placed before 1pm EST ship the same day.
Absolutely — this is what our trade team does best. Tell us the colors, sizes, and quantities you need and we'll pull matching hides from inventory or source them for you.
Request a project quote to get started.
Since each hide is unique, once a specific piece sells it's gone. The good news: we add new inventory constantly and the site is refreshed daily, so similar hides appear all the time. Let us know what you're after and we'll flag close matches as they arrive.
Yes. Whether it's a single large install or recurring inventory for your store, our trade team can help coordinate quantities, timing, and freight. Request a quote or reach out directly and we'll build a plan around your needs.
Shipping & Freight
Shipping is calculated at checkout based on the weight and destination of your order. Smaller orders ship via standard parcel carriers; larger or bulk orders may move by LTL freight (see below).
We primarily ship parcel orders via UPS (USPS in some cases). Large or palletized orders ship by LTL freight. All orders ship from our U.S. warehouse, and we're unable to ship to PO boxes.
Yes. Bulk and palletized orders ship via LTL freight for the best rate and protection. If you're placing a large order, request a freight quote and we'll arrange the most cost-effective option to your location.
Yes, we ship worldwide. International shipping is calculated at checkout. Any duties, taxes, or customs fees assessed by the destination country are the buyer's responsibility.
Yes — we're happy to drop ship straight to your client or job site. Just enter their address at checkout or let our trade team know. One thing to note: our boxes are pre-printed with the Hudson Hides logo, so shipments aren't blind. For project deliveries with special timing or handling needs, contact us before ordering and we'll coordinate.
Returns & Policy
Eligible orders can be returned within 30 days of delivery. Restocking fees apply based on how quickly the return is filed:
• Filed within 7 days of delivery: 10% restocking fee, plus round-trip shipping costs.
• Filed after 7 days (up to 30 days): 20% restocking fee, plus round-trip shipping costs.
See our full return policy for complete details.
Contact our trade desk at sales@hudsonhides.com or 800-763-4342 with your order number and we'll walk you through it. Filing sooner keeps your restocking fee lower.
Let us know right away — contact our trade desk within 7 days of delivery with your order number and a few photos, and we'll make it right as quickly as possible.
Still have a question?
The trade desk handles account setup, project sourcing, and freight quotes.
- Phone 800-763-4342Daily, 10am – 6pm EST
- Email sales@hudsonhides.comReplies within one business day
- Trade account Start your applicationMost approvals in 1–2 business days









